Unit 4 - Business Communication THIS EXAM IS WORTH 50% OF THE MARKS!!!


This unit looks at the purpose and process of communication. It then considers how and why businesses communicate with their various stakeholders, the appropriateness of the different methods of business communication and the variety of communication tools.
  • A written exam lasting 1 hour 30 minutes
  • Paper is divided into 3 sections. All sections give a mixture of multiple-choice, short and extended/long answers
  • Sections B & C are based around a given scenario
  • Paper marked out of 90

The EBook
Past Papers










Key Terms
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Revision Lesson 1
Revision Lesson 2



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Communication

Lesson 1

Lesson 2

Lesson 3

Lesson 4

Lesson 5

Lesson 6


End of unit task

Communication with stakeholders

Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6


End of unit task

Business Communication Tools

Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6

Communicating via the Web

Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6